The Office of Consumer Affairs is responsible for protecting the interests of thousands of consumers by serving as an advocate for their safety and economic well-being and by promoting legal and ethical standards of professional conduct. Consumer Affairs not only investigates consumer complaints, seeking out violations of the Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.), but also educates the public on how to be better consumers. Additionally, Consumer Affairs advises businesses how to comply with the Consumer Fraud Act in order to avoid consumer complaints and possible fines.
To perform a Business Complaint History Search, please click here.
To file a consumer complaint, download the form
or call (732) 398-2300 for a form to be sent to you.
Photocopies of all checks, receipts, documents, ads, pictures and whatever the consumer feels is necessary should be included with the form. The case (complaint) will be assigned to an investigator, who will try to resolve the matter.
If violations of the Consumer Fraud Act are found, the case can be taken into Court by our attorney. If the business is found guilty, fines and costs can be levied against the business for those violations and returned to the county.
Weights & Measures
The Office of Weights and Measures is responsible for ensuring that all commercial weighing and measuring devices accurately measure the commodities sold to consumers.